Succeed Through Learning & Upskilling

Foster a deeper understanding and appreciation of Māori culture in the workplace. Gain knowledge and tools to create an inclusive work environment.

This bundle empowers learners to explore Te Reo Māori by providing a foundation in vocabulary, grammar, pronunciation and cultural insights.

Foster cultural competence by learning how to engage respectfully with Māori communities. Delve into Māori worldviews, values and cultural practices.

Are you getting the memo that climate change is real and a big deal? Want to learn more? In this series, you’ll learn about the problem while equipping yourself with solutions. Available as three 90-minute, in-person workshops or one x 3-hour workshop.

Have you been questioned lately…about your emissions? About what you’re doing in sustainability? About things you might not even understand, or have never heard of? This short, sharp workshop series will help you as a supplier to understand the bigger picture of what the larger organisations you supply are grappling with, and how to meet your increasing obligations.

For businesses to thrive in an AI world, Analytical, Critical and Creative Thinking will be skills that will be needing to be constantly developed.

AI is bringing workplace change and for businesses thrive, Thought Diversity will be a ‘human-centred’ skill that will need to continuously develop.

Learn about The Responsibility Matrix (RASCI). RASCI is a project management tool that clarifies the responsibilities each stakeholder has within a project.

This course compliments 'The Dynamic Workplace Starter Pack' by supporting the wider business in navigating changes in a flexible, remote or hybrid work environment (incs: teamwork and communication).

This starter pack helps businesses navigate the changes required in The Dynamic Workplace (incs: flexible, remote and hybrid). Resources include EMA Legal and People Experience templates for you use.

If you want to maximise the performance of your projects, this course is for you. It is particularly suited to business owners, business managers, project managers or production managers who understand the fundamentals of project management.

If you run projects at work, this one-day course will give you the practical tools and confidence to conquer any challenge. It is particularly suited to business owners, business managers, project managers or production managers.

If you’d like to improve debt collection and the credit management processes for your organisation, this half-day course is for you. As well as small business owners, it is most relevant for anyone working in accounts receivable, credit management or credit control. If you want to keep your organisation financially sound, proper debt collection and credit management is essential.

If you’re involved in the financial management of resources and feel your understanding of accounting is patchy, this popular two-day course will make all the difference. It is suited to experienced managers in need of a refresher course as well as anyone new to accounting responsibilities.

What & why, carbon & climate, waste & circular economy, social responsibility, comms, reporting & collaborating for sustainability.

A business depends on the strength of its customer relationships. Explore how to provide effective customer service across the board and what takes a customer's experience from adequate to excellent.

Gain all of the knowledge and skills you need to ensure you give not just good, but great customer service to your customers over the phone.

Explore and understand what the Fair Trading Act 1986 covers and how businesses can avoid conduct and practices that breach the Act which can be viewed as misleading, unsafe or unfair.

Understand key aspects of the Commerce Act and how it relates to trade practices, it's exemptions and penalties that could be applied and apply scenarios to your business to ensure you are compliant.

Explore the Consumer Guarantees Act 1993 and how the rights of consumers are protected under this legislation including a range of topics from compensation to enforcement.